Privacy policy

Last updated: 28 October 2026. This draft is pending legal review before publication.

Who we are

This website is operated by Flash24x7 (“we”, “us”). Our Middle East office is in Al Garhoud, Dubai, United Arab Emirates. You can contact us about privacy at sales@flash24x7.com.

Information we collect on this website

We collect the details you choose to send us, such as your name, company, phone number, email address and the requirements you describe when you contact us, book a demo or message us on WhatsApp. We may also collect basic technical information, such as browser type, pages visited and approximate location, through cookies and analytics tools.

How we use it

We use your information to reply to enquiries, prepare demonstrations and quotations, provide support, improve our website and, where you agree, send you updates about our products. We do not sell your personal data.

Face and attendance data in our products

This website does not collect face images or biometric data. When an organisation uses Flash24x7 devices and software, that organisation decides what employee data is collected and how it is used, and is responsible for informing its employees. We process that data only to provide the service, under the instructions of our client and our agreement with them.

Sharing

We share personal data only with service providers who help us run our business, such as hosting, messaging and analytics providers, and where the law requires it. Some providers may process data outside the UAE. Where that happens we take reasonable steps to protect it.

Retention and security

We keep enquiry information for as long as needed for the purposes above and then delete or anonymise it. We use technical and organisational measures to protect personal data against loss and unauthorised access.

Your rights

Depending on the law that applies to you, including the UAE Personal Data Protection Law and the Saudi Personal Data Protection Law, you may ask to access, correct or delete your personal data, object to certain uses or withdraw consent. Email sales@flash24x7.com and we will respond within the time the law requires.

Cookies

We use cookies that are needed for the website to work and, with your consent where required, analytics cookies that help us understand how the site is used. You can control cookies in your browser settings.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.